We do not believe customer service is enough to satisfy client’s expectations, it takes a team. Indeed, a partnership is so key to our approach we deliberately choose the name ‘Client Success’ versus the more commonly used ‘customer service’.
Walmart today released its ninth annual Global Responsibility Report, entitled “Using Our Strengths to Help Others,” highlighting the company’s progress and milestones during fiscal year 2016 in social and environmental responsibility. The report also outlines Walmart’s “whole systems” approach to continue to advance global responsibility in the key areas of opportunity, sustainability, and local communities.
We have all seen corporate community engagement undergo a transformation in the past 20 years. Through the 1990’s a company’s engagement strategy was largely driven by compliance, aligning to policies that ensure that business does the least harm to consumers and the environment. In the early 2000’s, companies started to develop more intentional investment in their communities with the goal of being a strong corporate citizen in what we now think of as traditional corporate social responsibility. Most recently, companies have stopped thinking about the community as an external and separate actor and are integrating pro-social initiatives into their operations to drive value to their business and society at once.
When it comes to the innovation economy, access and opportunity are not always equal. Across the nation, rural students often fall behind their urban peers in developing the skills they need to pursue a career in science, technology, engineering and math (STEM). The opportunity-gap is even wider for rural students of color and English-learners seeking to break into a tech career.
Yesterday morning eight intrepid Timberland volunteers, including president Stewart Whitney, dove into a dumpster and sorted through the contents to identify key strategies for Timberland to reduce waste at its global headquarters in Stratham, N.H. Wearing polypropylene coveralls, gloves and protective eyewear, the volunteers sorted through 13 trash bags from the dumpster and assigned their contents to piles of recyclable waste, compostable waste, reusable waste and trash bound for the landfill.
As the president and owner of two General Motors’ Green Dealer facilities – Sunshine Chevrolet in Arden, North Carolina and Don Elliott Autoworld in Wharton, Texas – I believe the smart thing to do today is embrace energy conservation.
Sometimes all it takes is a spark: that one class, that one teacher, that one project which makes a difference. It can change the lives of young students who may have had little opportunity to excel, or perhaps even to complete high school, to enable them to become successful engineers, entrepreneurs or computer scientists. This is the inspiration behind our global YouthSpark initiative.
In March 2016, members of Goldcorp’s global team convened for the company’s bi-annual Sustainability Summit to further our sustainability journey. Teams from Sustainability, including CSR, Environment and Security; Technical Services; Human Resources; Communications; Operations and Safety and Health, as well as all members of the Board’s Sustainability, Environment, Health & Safety (SEH&S) Committee were in attendance for three days of learning, dialogue and knowledge sharing.
En marzo de 2016, el equipo de Sustentabilidad de Goldcorp y el comité del SEMS conformado por el área de Responsabilidad Social Corporativa (CSR, por sus siglas en inglés); Seguridad y Medioambiente; se reunieron con la Junta Directiva y el resto de las áreas de nuestras operaciones, en la Cumbre Bianual de Sustentabilidad, encuentro que se realizó durante tres días con el propósito de aprender, dialogar e intercambiar conocimientos para seguir impulsando nuestro tránsito hacia la sustentabilidad.
Au mois de mars 2016, les membres de l’équipe mondiale de Goldcorp se sont réunis dans le cadre du sommet semestriel de l’entreprise sur le développement durable, pour poursuivre notre démarche en ce sens. Les équipes intervenant dans le domaine de la durabilité, dont des représentants de la Responsabilité sociale d’entreprise (RSE), de l’Environnement, la sécurité, les Services techniques, les Ressources humaines, les Communications, les Opérations ainsi que des membres du Comité de la durabilité, de l’environnement, de la santé et de la sécurité (SEH&S) du conseil d’administration sont venues prendre part aux activités d’apprentissage, de dialogue et de savoir qui se sont déroulées sur une période de trois jours.
As part of a global study, business leaders discussed actions being taken to help mitigate #ClimateChange. More than 80 percent of these companies have committed to reducing emissions. Many, including Ingersoll Rand, have implemented wide-ranging activities to reduce the carbon footprint of their operations and product offerings.
Our 2016 Global Responsibility Report highlights four key focus areas: Health & Wellness, Sustainability, Workplace and Community, each of which presents unique challenges, opportunities and goals for our business.
Republic Services announced today the addition of four Compressed Natural Gas (CNG) solid waste collection trucks to its fleet serving customers throughout metropolitan St. Louis. The CNG trucks replace older diesel-powered trucks, and bring the total number of natural gas vehicles operated by Republic in metropolitan St. Louis to 107.
Mother Nature demonstrated her approval by holding back the rain clouds as elementary school students joined lawmakers and community leaders to start a multi-year partnership to plant one million trees in King County by 2020. Together, they planted a slender Douglas Fir in White Center Heights Park to kick off a campaign aimed at simultaneously improving the environment and neighborhoods across King County, Wash.
The Arbor Day Foundation is planting a half million trees in our nation’s forests by the end of spring of 2016 thanks to the continued support of BJ’s Wholesale Club and BJ’s Charitable Foundation. In 2013, BJ’s committed one million dollars to plant more than one million trees in forests of need and communities devastated by natural disasters by the year 2020.
To be a leader in environment, health and safety (EHS) and sustainability management today, companies are carefully targeting their programs to deliver a positive business impact, according to NAEM Deputy Director Virginia Hoekenga, who announced the association’s annual conference agenda this week.
Northern Ghana Shea (NGS), a social enterprise operating in the Upper West region of Ghana, has joined the Business Call to Action (BCtA) with a commitment to expand market access for 4,000 rural women who pick shea nuts and produce shea butter, and to diversify their customer base by securing at least two international buyers by 2018. As part of its commitment, by 2017 the company will increase the volume of these small-scale farmers’ production by 60 percent.
More than 100 companies, including leading global giants, expressed their support today for the Paris Agreement on climate change and called for swift action on the Environmental Protection Agency’s Clean Power Plan, a proposal aimed at significantly cutting carbon pollution in the United States.
In the November 2015 issue of MarketWatch, FIA features DRW College Prep, giving a glimpse inside the school and sharing its success despite the challenges faced by its students.
Antea Group was contracted by a major pipeline company to complete a performance test of two marine VCUs and a VOC leak quantification of components during loading of marine vessels.
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