At Wendy’s and QSCC, we talk a lot about dedication to quality and doing the right thing. And that goes beyond the walls of One Dave Thomas Boulevard in Dublin, Ohio and into every corner of our business: from the team members in Wendy’s restaurants to the interactions within our communities and ultimately it extends to our supply chain. For us, if you’re going to talk about a dedication to quality, it has to start in the field where the ingredients are grown and distributed throughout the whole of the business.
I must confess: while I’ve always been excited by technological innovations that transform people’s lives, like the Vodafone m-pesa mobile money service that many Kenyans now use instead of cash to pay for groceries, car fuel, even health clinic fees, I hadn’t given much thought to how information and communications technology (ICT) can also revolutionize how work is completed in international development to help achieve the UN’s Sustainable Development Goals (SDGs).