Carnival's Workforce - Our Most Important Asset

Carnival's Workforce - Our Most Important Asset

Carnival knows the cruise industry like no other. No one else can cater to every type of guest. Twenty-five years since we set out to become the world’s largest cruise operator, we are one of the biggest success stories in the travel industry. We sail the world and carry nearly 10 million guests each year, or half of all cruise passengers. None of this would have been possible without the combination of talent, passion and dedication of our employees.


In fiscal 2012 Carnival employed approximately 76,000 crew members on board our 100 ships at any given time. Our shoreside operations have approximately 9,400 full-time and 4,300 parttime/seasonal employees. Due to the highly seasonal nature of our Alaskan and Canadian operations, Holland America Princess Alaska Tours increases its workforce during the late spring and summer months in connection with the Alaska cruise season, employing additional seasonal personnel, who are included in the workforce numbers already mentioned. We source our shipboard Officers primarily from Germany, Holland, Italy, Norway, and the U.K. People from around the world comprise the remaining crew positions. We utilize various staffing agencies in many countries and regions to help source our shipboard crew.


Carnival is a diverse organization. Each of our Operating Lines has their own unique culture based on their headquarters location, guests served and the diversity of their employees. We value this diversity of people and thought. We recognize that maintaining a diverse workforce promotes an open, tolerant and positive work environment where everyone’s different talents and strengths can be utilized. We work to attract, motivate, develop and retain the best talent from the diversity the world offers. We believe that our ability to be competitive and to thrive globally depends on it.

Content from this campaign

Orlando Ashford Named Chair of The Executive Leadership Council
WASHINGTON, D.C., January 17, 2017 /3BL Media/ – Orlando D. Ashford, president of Holland America Line in Seattle, Wash., has been elected chair of The Executive Leadership Council (ELC), the pre-eminent national organization composed of current and former black CEOs, senior executives, entrepreneurs, global thought leaders and board members of Fortune 1000 and equivalent companies. The focus...
Jan 17, 2017 10:30 AM ET
Carnival Rocks the Boat
During a meeting with her senior managers in August, Jan Swartz, president of Princess Cruises since late 2013, got an update on the bedding at her 18-ship line. After routine discussions about mattress coils and fabric blends, she raised an unexpected question: “Have we talked a lot about the menopause issue?” That’s something few men would have brought up at a high-level corporate...
Nov 17, 2016 10:30 AM ET
Senior Staff Officers Bring a Combined 95 Years of Service to Holland America Line’s New Koningsdam
SEATTLE, Wash., Nov. 11, 2015 /3BL Media/ — When Holland America Line’s ms Koningsdam debuts in April 2016, the ship’s senior staff officers will set sail with a combined 95 years of company loyalty and experience. In addition to the previously announced appointment of Captain Emiel de Vries, the cruise line announced that Hotel Director Stan Kuppens, Chief Engineer Willem Zuidema,...
Nov 11, 2015 10:25 AM ET
Carnival Shifts Key Sales Leadership Positions and Creates New Roles to Better Serve Travel Agents
November 9, 2015 /3BL Media/ - Carnival Cruise Line has made a number of enhancements to its trade sales organization, shifting two of its most experienced sales professionals to new roles and appointing sales directors to oversee two newly created territories. The company is also adding a new sales position responsible for the Gulf Coast region. Sales management positions have been added...
Nov 9, 2015 10:25 AM ET
Ron L. Phillips Named Senior Vice President of Human Resources - Office of People and Potential For Carnival Cruise Line
September 30, 2015 /3BL Media/ - Ron L. Phillips has been appointed Senior Vice President of Human Resources - Office of People and Potential for Carnival Cruise Line. In this capacity, Phillips will oversee shoreside and shipboard human resources for the world's largest cruise line, including talent acquisition, talent management, leadership development, human capital planning, employee...
Sep 30, 2015 10:35 AM ET