Strengthening Connections. Fostering Success: PNC Highlights CSR Achievements

2018 CSR Report explores progress in banking responsibly, delivering an exceptional client experience, building a talent-focused culture, and strengthening communities.
Sep 30, 2019 11:35 AM ET

PITTSBURGH, September 30, 2019 /3BL Media/ -- The PNC Financial Services Group, Inc. (NYSE: PNC), one of the largest diversified financial services companies in the United States, released its latest Corporate Social Responsibility Report (CSR), detailing the company’s annual progress in its environmental, social and governance focus areas.

This report marks PNC’s first effort to demonstrate alignment with the United Nations Sustainable Development Goals (SDGs). PNC selected four of the 17 SDGs that most closely align with its priority issues and explores them throughout the report:

  • SDG 4: Quality Education
  • SDG 8: Decent Work and Economic Growth
  • SDG 11: Sustainable Cities and Communities
  • SDG 13: Climate Action

PNC also has added four new goals to its CSR scorecard. These new goals focus on environmental sustainability and diversity & inclusion and include:

  • Achieving 100% renewable energy by 2025
  • Training 95% of people managers on both Unconscious Bias and Micro-Behaviors
  • Ensuring at least 50% of annual hires to PNC’s early career development program are comprised of diverse candidates

Across all of PNC’s business areas, the company shares important disclosures about how it delivers on each of its strategic priorities while looking out for the best interests of its stakeholders. This means banking responsibly, delivering an exceptional client experience, building a talent-focused culture and strengthening our communities. Additional highlights include:

Banking Responsibly

  • More than $23 billion in sustainable financing since 2016
  • More than $2.4 billion in responsible investing assets under management
  • Solid progress against environmental operations goals
    • A 48% reduction in greenhouse gas emissions since 2009
    • A 36% reduction in energy use since 2009
    • A 34% reduction in water use since 2012
  • Highest rated bank on Barron’s 100 Most Sustainable Companies list for 2019

Delivering an Exceptional Client Experience

  • A 23% increase in total bankers certified as Women’s Business Advocates year-over-year

Building a Talent-Focused Culture

  • An eight-point increase in employee engagement scores year-over-year
  • A nearly 20% increase in Employee Business Resource Group chapters year-over-year
  • Named among the Best Places to Work for LGBTQ Equality by the Human Rights Campaign (2018) for the sixth consecutive year

Strengthening Our Communities

  • Outstanding Community Reinvestment Act rating since 1977
  • More than 692,000 participants in financial education programs since 2016
  • More than $235 million in microlending to small businesses and $1.2 billion in small business loans
  • A 16% increase in annual employee volunteerism hours through the company’s Grow Up Great® initiative
  • $77.6 million in philanthropic giving

The PNC Financial Services Group, Inc. is one of the largest diversified financial services institutions in the United States, organized around its customers and communities for strong relationships and local delivery of retail and business banking including a full range of lending products; specialized services for corporations and government entities, including corporate banking, real estate finance and asset-based lending; wealth management and asset management. For information about PNC, visit