Introducing WELL Coaching Contacts: Who We Are and How We Can Help You

by Madeleine Evans
Dec 12, 2017 8:45 AM ET

Originally published on WELL Certified

Do you feel like you’re hitting a roadblock in a project or you’re struggling with a step in the certification process? Meet your WELL coaching contact. We’re proud to announce that all WELL projects will now be paired with a WELL coaching contact from a member of IWBI’s Technical Solutions team. Your WELL coaching contact will be your point person to help you, as the WELL AP, navigate the certification process smoothly, overcome challenges, brainstorm solutions and inspire effective implementation of WELL.

Interested in learning more? Check out our guide to WELL coaching:

Who are the main players in the WELL certification process?

A project administrator manages the WELL certification process and works directly with the assigned coaching contact, as well as with the project owner and the various team members, which are designated by a project team upon registration on WELL Online.

WELL coaching contacts are introduced to project administrators within a week of paid registration to help guide projects through the WELL certification process. They can answer questions, share helpful resources and tools and provide thoughtful feedback and direction over the course of the certification process.

A WELL Assessor from Green Business Certification Inc. (GBCI), WELL’s third-party certification body, is assigned after a project’s documentation submission. The WELL Assessor’s scope is to ensure that the project has met WELL’s requirements by reviewing documentation and conducting on-site testing/visual inspection during performance verification. For WELL Community Standard projects, the WELL Assessor reviews documentation as well as submitted performance data and information.

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