2011 Microsoft Citizenship Report

(3BL Media / theCSRfeed) October 5, 2011 - At Microsoft, our goal is to provide continued transparency and accountability across our Citizenship efforts. The Microsoft 2011 Citizenship Report provides an overview and assessment of our work to serve communities and work responsibly. We release our Citizenship Report at the same time as our Annual Financial Report to give our stakeholders a full view of Microsoft’s financial and non-financial performance over the past fiscal year; offering a candid analysis of the opportunities and challenges we face as a company. 

The reporting process took into account feedback and suggestions from our diverse stakeholders as we evolved from the FY2010 Citizenship Report. Additional items this year include: 

• Tracking the progress we’ve made and the challenges we’ve experienced over the past year.

• Looking ahead to FY2012, our Citizenship goals and priorities for the future.

• Including commentary from third party experts.

Serving Communities - Highlights In FY2011, we continued to invest in using technology to create opportunities for youth, encourage lifelong learning
and support economic growth.  

• Together with our partners, we reached nearly 16 million students and teachers through Partners in Learning.

• Through our Microsoft Innovation Centers we surpassed our target to reach 1 million people with training globally.

• We provided technology skills training to 23 million people through the Community Technology Skills Programs.  Microsoft’s corporate charitable giving has increased year-over-year since FY2008, despite economic challenges.

• Employees volunteered more time—more than 380,000 hours in the U.S. alone; We contributed more cash and in-kind support to nonprofits—$949 million in FY2011.

Working Responsibly - Highlights We recognize our responsibilities as a global citizen and remain committed to enhancing our operations; from how we manage our supply chain to how we support our people. 

• Enhanced stakeholder engagement.

• Strengthened our political giving principles.

• Updated and strengthened our Vendor Code of Conduct.

• According to the FY2011 Microsoft Poll, 86 percent of employees feel proud to work at Microsoft and 91 percent believe Microsoft

• is a good corporate citizen.

The report also discusses areas where we have opportunities for improvement such as continuing to diversify our workforce and reducing our carbon footprint. The data and analysis in the report and the conversations it inspires will inform continued improvement in our business and Citizenship performance.   MICRO17407