When Mount Pinatubo erupted on the Luzon Island of the Philippines in 1991, hundreds of people lost their lives while thousands were displaced. It was the second largest eruption recorded in recent history. Marina Bay Sands’ Operational Evaluation and Analysis Manager, Charlene Ong, who was 10 years old at the time, followed her parents as they set up a donation drive to collect necessities for the victims in Manila and also volunteered at the medical and dental missions to help victims in remote villages in the Philippines. Through this experience, Ong realized she could positively impact the lives of others in her community and make a difference to those in need. With her parents as a source of inspiration, she embarked on her own volunteerism journey and has not looked back since.