- ING Groep (AMS:ING) publishes Corporate Responsibility Report 2010

The report provides an overview of the Company's corporate responsibility strategy & the results achieved in 2010
Apr 5, 2011 12:37 PM ET

(3BL Media / theCSRfeed) April 5, 2011 -  ING has published its 11th Corporate Responsibility Report - ‘ING in Society’ at

The 100 page, printed report provides an overview of ING’s corporate responsibility strategy and the results achieved in 2010. These results are substantiated with data, case studies and comments from stakeholders. The content in this report actualises ING’s commitment to transparency and accountability. ‘ING in Society’ also details the company’s stand on ethical, social and environmental issues. The ‘Beyond Business as Usual’ chapter of the report further explains how ING manages the social and environmental impact that might result from its activities. The report illustrates how ING uses its sphere of influence to promote positive change.

In the ‘ING in Action’ section of the report ING reports on the key focus areas of its corporate responsibility strategy;

- Customer centricity
- Managing ING’s business impact
- Stimulating positive change
- Employee engagement
- ING’s operational footprint
- Investing in communities

ING has been tracking and monitoring its sustainability performance since 1995. As every year, ING evaluates its performance for the year gone by and communicates goals for the year ahead through the report. The external Assurance for the report is provided by Ernst and Young. Full reporting against the GRI G3 indicators can be found online at

ING is a global financial institution of Dutch origin that is driven by clear business principles and shared values. In 2011, ING separated its Banking activities from Insurance and Investment Management operations.

To order hard copies of the report please contact: