Mondelēz 2021 Snacking Made Right Report: Colleague Well-Being and Safety
People are at the heart of all we do, and putting our people first is part of our purpose, mission and values. We are committed to building a culture that promotes safety and the physical and mental wellbeing of all our colleagues, enabling and empowering them to thrive, both at work and at home.
As the COVID-19 pandemic continued through 2021, it remained the focus of our health agenda. We invested in keeping our COVID-19 protocols and framework up-todate with the relevant scientific and medical advancement to keep our colleagues safe and our facilities operating. Our efforts included a multi-layered prevention strategy to protect and promote the health of our workforce, both on-site and off-site. With the availability of lifesaving COVID-19 vaccines, our teams prioritized vaccine advocacy to protect our colleagues and their families. We implemented a dynamic phase model based on risk management and duty-of-care for our return-to-office framework. In addition, we provided evidence-based medical guidance to regional teams to meet their local situations. And now, as we proceed through this transitional period in early 2022, we continue to support our colleagues by maintaining a scientifically informed approach while keeping pace with the changing global landscape.
Striving to Ensure Workplace Safety
Workplace safety is a critical part of our comprehensive Health, Safety and Environment (HSE) framework. We reinforce our HSE policies, standards and non-negotiables such as workplace safety to improve culture and compliance; we look for ways to improve work processes, tools and metrics to reduce workplace injuries; and we regularly conduct HSE assessments to evaluate our progress in embedding our HSE standards and culture throughout Mondelēz International. We continue to invest in training and communication to continuously improve our HSE capability.
Our goal is to build a strong safety culture that promotes our goal of zero harm and zero defects by reducing risks across four key areas:
- Occupational Health: To safeguard our colleagues against long-term health issues related to the workplace.
- Personal Safety: To embed safe working tools and standards that promote the personal safety of every individual within our company.
- Process Safety: To improve the design, implementation, management and control of any identified hazardous process within our operations.
- Vehicle Safety: To improve driver safety and vehicle-related activities in all of our functions and operations.
The global benchmark for a world-class Total Incident Rate (TIR) is 0.5. We compare our performance against this benchmark and continue to perform well below the 0.5 level, currently operating at 0.21, with 38% of our facilities operating with a zero TIR in 2021, despite the challenges posed by the COVID-19 pandemic.
Driving Down Incidents
Through ongoing capability building, enhanced protocols and safety measures, we’ve improved our safety performance year after year. TIR as a primary indicator has been helpful to drive this reduction in incidents. To also monitor and work to prevent high-severity incidents, we revised our metrics in 2020 to include Severity and Total Accident Rate (TAR).
This allows us to focus on all incidents including first aid cases and high severity. In 2021, we recorded a 21% reduction in Severity incidents vs our 2020 baseline year. This included zero workrelated fatalities and zero severity incidents across 57 of our manufacturing facilities. We also reduced our Total Recordable Accidents by 26% year-on-year.
Work, Play, and Live, Safe
Our safety principles guide our everyday actions:
- Nothing we do is worth getting hurt.
- All injuries and occupational illnesses can, and must, be prevented.
- We will continually strive for zero incidents.
- Everyone is responsible for Safety;
- Working safely is a condition of employment
With our Work, Play, Live, Safe program, colleagues across the globe are firmly committed to safe practices, safe environments and safe ways of working.