Expanding Access to Insurance

Sep 5, 2018 12:05 PM ET

We seek to make insurance simple and accessible by offering useful products and services through convenient channels. We are achieving this objective by broadening access to affordable products and services, offering insurance to middle-class and disadvantaged populations and establishing a presence in countries where protection products are difficult to obtain.

In many of our markets, we distribute insurance through partnerships with organizations such as banks, retailers, mobile phone operators and affinity groups to overcome barriers to access. We also develop partnerships with microfinance institutions, which provide affordable financial products and services to low-income people in rural areas. The simplified administration, issuance and claim-settlement processes we have developed for these partnerships support our mutual mission of creating greater financial inclusion in developing markets.

Some of Our Products and Initiatives that Expand Access and Improve Ease of Use

Problem: Reaching customers in Colombia who have no access to insurance products.

Solution: A local financial institution, Credivalores, provides access to voluntary accident & health insurance products for lower-income customers via specialized agents.

Problem: Customers in Nepal who are economically disadvantaged have limited access to financial products.

Solution: MetLife offers products in rural areas. Products like Credit Life provide low-income people in Nepal insurance on microloans through microfinance institutions.

Problem: Women who contract illnesses are often financially responsible for raising families.

Solution: “Eve” is the only critical-care product in Lebanon designed to empower women affected with cancer, by paying a lump sum upon diagnosis which can help them cover medical costs and other expenses.

Learn about more of our products and solutions in our full CSR report. To view either the Overview or the full report, and to learn more about MetLife’s corporate responsibility activities, please visit www.MetLifeGlobalImpact.com.