Consumers Energy Named “Business Customer Champion” by Market Strategies International
Consumers Energy has been named a “Business Customer Champion” in an independent national survey of energy providers.
Market Strategies International recognized Consumers Energy as one of 18 energy providers in its Utility Trusted Brand & Customer Engagement™: Business, a Cogent Reports™ study. The study measures engaged customer relationships by surveying business customers of energy providers on brand trust, product experience and service satisfaction.
“Our list of Business Customer Champions are utilities that have developed strong relationships among all businesses they serve, from SMBs to managed accounts,” said Chris Oberle, senior vice president at Market Strategies International. “It is important for utilities to form strong relationships with their business customers beyond service experiences to protect their franchises.”
About Consumers Energy
Consumers Energy provides natural gas and/or electricity to businesses and households across Michigan’s Lower Peninsula, as well as energy solutions for businesses of all sizes. Businesses can learn about services, energy-saving tools and more at www.ConsumersEnergy.com/business.