Frontline workers, or the workers who interact directly with customers and provide services in industries like retail, healthcare, food service and hospitality help make up the backbone of today’s workforce. However, frontline workforce talent development presents numerous challenges. Today, Digital Promise, a nonprofit authorized by Congress to support comprehensive research and development of programs to advance innovation in education, launched “Tapping Data for Frontline Worker Development,” a new, interactive report that shares how the seamless and secure sharing of data is key to creating more effective learning and career pathways for frontline service workers.