IEHA and Kimberly-Clark Professional Launch New Program to Recognize Exceptional Housekeeping Professionals
IEHA and Kimberly-Clark Professional Launch New Program to Recognize Exceptional Housekeeping Professionals
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IEHA and Kimberly-Clark Professional Launch New Program to Recognize Exceptional Housekeeping Professionals

The International Executive Housekeepers Association (IEHA) and Kimberly-Clark Professional announced today the launch of the Heart of Hospitality Program to provide executive housekeepers with tools and resources to educate, empower and recognize housekeeping staff. As the cornerstone of the program, an annual Heart of Hospitality Award will be given to recognize exceptional housekeepers who enhance the hotel guest experience.
NEWSROOM: Kimberly-Clark Corporation
CONTENT: Press Release
How important is the guest experience? Studies have shown that 66 percent of Americans are willing to spend an average of 13 percent more with businesses that provide excellent customer service. On the other hand, 82 percent of consumers have stopped doing business with a company because of a negative experience.
"Housekeepers are the heart of a hotel, but they don't always receive the recognition they deserve," said
"We are excited to partner with IEHA on this recognition program as a way to acknowledge the hard work and commitment of housekeeping staff," said
2015 Heart of Hospitality Award
Designed by IEHA and Kimberly-Clark Professional, the inaugural Heart of Hospitality Award launches in 2015. Housekeeping executives will be able to nominate exceptional housekeepers for the award.
Nominations will open in
Heart of Hospitality Program Components
In support of the Heart of Hospitality Award, the Heart of Hospitality Program also will include a variety of educational resources and recognition tools, such as a housekeeping guide, inspirational posters and recognition cards, to empower housekeeping executives and their staffs to own the guest experience.
About IEHA
IEHA is a 3,500-plus professional member organization for persons employed in facility housekeeping at the management level. The organization was founded in 1930 in
About Kimberly-Clark Professional
Kimberly-Clark Professional partners with businesses to create Exceptional Workplaces* helping to make them healthier, safer, and more productive. Key brands in this segment include: Kleenex, Scott, WypAll, Kimtech, and Jackson Safety. Kimberly-Clark Professional, located in
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