Xcel Energy Corporate Responsibility Report for 2010 highlights reasonable rates, high customer satisfication and other economic progress

Jul 26, 2011 1:00 PM ET

(3BL Media / theCSRfeed) July 26, 2011 - What does it take for today’s corporations to be Built to Last? Xcel Energy’s fourth annual Corporate Responsibility Report shares the company’s view while reporting its progress related to corporate social responsibility for 2010.

Corporate responsibility clearly has a positive effect on the company’s economic success. Economic highlights reported in 2010 include:

  • Maintaining a high level of customer satisfaction at 92 percent positive

  • Meeting its earnings target for the sixth consecutive year and increasing earnings by 8 percent

  • Keeping energy rates below the national average while continuing to make significant, prudent investments that modernize the system and improve infrastructure and environmental performance

  • Maintaining high corporate governance ratings

  • Implementing forward-thinking policies related to routine and customer data privacy

  • Making the 2010-2011 Dow Jones Sustainability Index for North America and receiving recognition as “Power Company of the Year” at the Platts Global Energy Awards


In an ongoing effort to make the publication more accessible to the company’s diverse stakeholders, an online overview of the report is available for the first time, as well as downloadable versions of the full and summary reports. We also provide a special index specific to Global Reporting Initiative Guidelines, making it easier for those who follow the guidelines to find information within the report. Prior to publishing its Corporate Responsibility Report, the company produced its Triple Bottom Line report for four years.