By Mark Calvey – Senior Reporter, San Francisco Business Times
Janet Lamkin, president of California at United Airlines, said resilience, agility and over-communicating is essential in getting through a crisis. TODD JOHNSON | SAN FRANCISCO BUSINESS TIMES
After leading Bank of America's California operations through the 2008 financial crisis, United Airlines California President Janet Lamkin shares lessons she learned to help navigate the carrier through today's Covid-19 crisis.
