Tork Launches New Expert Service for Restaurants To Show How Better Hygiene Leads To Better Staff and Guest Experience

Oct 11, 2023 1:50 PM ET
Two workers are shown preparing food in a restaurant. Both are wearing blue caps and aprons.

Originally published on Tork News Center

PHILADELPHIA, October 11, 2023 /3BL/ – Tork, an Essity brand, announced the launch of Tork WorkflowTM for Restaurants, an expert consultation designed to improve experiences for both guests and staff, maximize operational efficiency, and ensure a hygienic and sustainable environment throughout restaurants. As foodservice leaders and employees face a fast-paced work environment and increasing expectations from guests, the offering helps reduce interruptions and improve both the guest and staff experience.

Challenges facing foodservice

Foodservice is a fast-paced world, and expectations for hygiene, sustainability, and guest experience are higher than ever. Operators know the more seamless the service, the more satisfied the guest – and the more successful the business.

But daily pressures can make it hard to focus time and resources on making business better. In fact:

  • 77% of restaurant employees agree service interruptions affect guest experience, and
  • 3 out of 4 kitchen staff would be happier if their workplace was more organized.1

For many foodservice operators, these challenges can overload an already full plate.

Tork Workflow for Restaurants

That's why Tork, an Essity brand and global leader in professional hygiene, developed Tork Workflow for Restaurants. The service not only provides foodservice leaders with advice on how to make sure staff always have the hygiene tools they need, but also helps operators, managers, and chefs discover ways to improve staff retention, save costs and do more with less throughout the restaurant – front of house, back of house and washroom. For example, want to save staff time refilling dispensers while saving money on reduced waste? Look for controlled dispensing systems with higher-quantity refills like those provided by Tork, which can decrease unnecessary consumption yet hold more product to reduce the frequency of refills.

The Tork Workflow for Restaurants Guide is also available for download, which includes tips based on more than 50 years of sustainable hygiene management expertise.

It's a challenging environment and restaurants need support to deliver on guest expectations. With Tork Workflow for Restaurants, help is on the menu.

Today's restaurants are under more pressure than ever to deliver a flawless and differentiating experience. Too often there are important aspects of the workflow that get overlooked – we offer expertise to help find those gaps so our customers can do what they do best.” [Dotti Haynes, Marketing Director Customer Segment HoReCa]

For more information, please visit the Tork website www.torkusa.com/restaurantworkflow

1. Based on third-party market research in US and Europe, 2020

About Tork 

The Tork brand offers professional hygiene products and services to customers worldwide ranging from restaurants and healthcare facilities to offices, schools and industries. Our products include dispensers, paper towels, toilet tissue, soap, napkins, wipers, but also software solutions for data-driven cleaning. Through expertise in hygiene, functional design and sustainability, Tork has become a market leader that supports customers to think ahead so they’re always ready for business. Tork is a global brand of Essity, and a committed partner to customers in over 110 countries. To keep up with the latest Tork news and innovations, please visit www.tork.com

About Essity

Essity is a leading global hygiene and health company. We are dedicated to improving well-being through our products and services. Sales are conducted in approximately 150 countries under the leading global brands TENA and Tork, and other strong brands, such as Actimove, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic, Vinda and Zewa. Essity has about 48,000 employees. Net sales in 2022 amounted to approximately SEK 156bn (EUR 15bn). The company’s headquarters is located in Stockholm, Sweden, and Essity is listed on Nasdaq Stockholm. Essity breaks barriers to well-being and contributes to a healthy, sustainable and circular society. More information at www.essity.com.

For more information, please contact:

Raquel M Carbonari 
Brand Activation Director NA 
raquel.carbonari@essity.com