Retail Gets Real To Mitigate Racial Bias in the Shopping Experience

Retail Gets Real To Mitigate Racial Bias in the Shopping Experience

By Shelley E. Kohan
6 people standing together in a clothing store
COURTESY OF AEO

COURTESY OF AEO

Wednesday, May 18, 2022 - 10:20am

CONTENT: Article

Joanne Crevoiserat, CEO of Tapestry (parent company of Coach, Kate Spade, and Stuart Weitzman), said, “There has never been a more urgent time for us to demonstrate our commitment to inclusivity, be it the political landscape, customer expectations, or simply our belief in protecting equality and equity for all.” Crevosierat discussed how Open to All’s mission closely aligns with Tapestry’s core values, one of which is to embrace difference by design. “We believe we do our best work when we are able to champion diversity at all levels of our organization and build a culture where all of our employees are empowered to bring their whole, authentic selves to work and our customers always feel welcome.” Tapestry’s goal, much like the goal of Open to All, is to build a truly inclusive environment where people from all backgrounds, perspectives and experiences can thrive.

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