Culture Change for Business Performance

Culture Change for Business Performance

Les Dakens, Consultant, Pineridge Consulting Inc.


TOPIC: Culture Change for Business Performance
Luncheon and Presentation at Public Sector Transformation: Leading Change in Times of Constraint
WHEN: Tuesday, November 23, 2010 at 12:15 p.m
WHERE: Ottawa
Priority Code: 3BL1

Les Dakens,
Consultant, Pineridge Consulting Inc.
When Les Dakens became CN’s Senior Vice-President, Human Resources in 2001, it had already undergone several years of major and largely successful change. Les’ challenge was to go beyond the piecemeal change of previous years and tackle a far more complex task—changing the organization’s culture to make it more resilient and adaptable to future change.
Les will discuss the challenges he encountered, the successes, and how his experience can be applied to change management in the public sector.
To see the full agenda for this event, incuding all speakers and session descriptions, please click here. For further information, contact Joel Elliott at
Please quote priority code 3BL1 when registering.
Wednesday, November 10, 2010 - 1:00pm

CONTENT: summary


Joel Elliott
The Conference Board of Canada