TOPIC: Case Study—Second Life Training at Canada Border Services
Plenary Session 4 at Public Sector Social Media 2011: Increasing Participation and Collaboration with Web 2.0
WHEN: Tuesday, March 29 2011 at 1:30 p.m
WHERE: Ottawa
Priority Code: 3BL1

Featuring:
Richard Levick, Chief Executive Officer and President, Levick Communications

Virtual worlds are being used by organizations to reduce costs, improve performance, and accelerate learning. Using the example of training at Canada Border Services, Ken Hudson will discuss some principles of virtual world design, and the success factors of this training pilot project. He will also describe some of the obstacles that had to be overcome, and the process of moving from a pilot to broader implementation.

To view the full agenda for this event, incuding all speakers and session descriptions, please click here. For further information, contact Joel Elliott at elliott@conferenceboard.ca.