Why Customer Information Security And Fraud Protection are Important to PNC

Why It’s Important to PNC

Not only is protecting our customers’ privacy our job, but it is a priority. Our ability to help customers achieve their financial goals is possible when we also can safeguard their personal and financial information. If we want to remain competitive and earn and retain the trust of an increasingly discerning customer base, we must continue to invest in our systems to detect, deter and prevent unauthorized access to customer information.

The security of our customers’ personal and financial information is a priority at PNC. Our comprehensive security program provides customers with account features that help protect their accounts from fraud and identity theft. We also use layered technologies and other security controls to protect customer information.

Customers can elect to receive alerts about certain account activity and review recent account activity through online banking. In addition to these tools, which can assist with early fraud detection, PNC’s security team constantly monitors card and account activity for potential fraudulent transactions and takes action when potential fraud is detected to mitigate financial loss and other harm to our customers. Furthermore, PNC has arranged for financial security software from a major technology company to be available to customers at no charge.

Read more and Download the Full 2016 Corporate Social Responsibility report