Susan Herman Joins Black & Veatch as New Digital Water Solutions Leader

Global operations strategy leader will expand Black & Veatch’s digital water solutions portfolio across markets
Dec 28, 2021 9:00 AM ET

OVERLAND PARK, Kan., December 28, 2021 /3BL Media/ – As the water industry seeks to deploy digital technology to upgrade infrastructure, modernize practices and optimize efficiency in the face of climate change, Black & Veatch has tapped industry leader Susan Herman to be its new digital water solutions leader.

Digital water solutions harness data to enhance capabilities in tracking and optimizing performance, driving customer engagement, and prioritizing resources and capital investment. Strategies that employ digital solutions enable greater sustainability and resilience through informed asset management and planning, integrated design and real-time visualization tools while offering a clear, holistic view of our water systems to ensure compliance and reliability.

“With Susan leading our digital water solutions team, Black & Veatch will drive the application of advanced technologies capable of improving the efficiency and resilience of water systems further and wider,” said Dr. Zeynep Erdal, Integrated Solutions Director in Black & Veatch’s Governments and Environments market sector. “I am excited to have Susan at the helm as she works to bring our ecosystem of solutions to our clients through tailored digital services and products, thereby expanding our ability to solve problems for traditional service providers and our new cross-market portfolio of clients.”

With more than 15 years of experience as an operations strategy leader, Herman’s experience in portfolio innovation, product operations streamlining and continuous process improvement ranges across the full lifecycle of product strategy. Her expertise is grounded in practical engineering experience, which she has leveraged to deliver complex, high-tech hardware, software and service product and portfolio innovation across her career.

“Digital water is critical to modernizing and maximizing the efficiency and capabilities of the water industry, as it not only provides a real-time probe into the performance of our infrastructure but also opens the aperture wider to show new opportunities to improve our systems,” said Herman. “In my new position at Black & Veatch, I am thrilled to be leading the charge not only to deliver data management technologies to clients across markets, but to also developing strategies to create meaningful, actionable progress initiatives from the information at their disposal.”