Stories from our 2011 Better World Report: Roving Leadership Alive and Well

Nov 8, 2011 9:02 AM ET

Roving Leadership Alive and Well at Herman Miller

Dan Bos and Terry Lopez saw a problem—too few safety suggestions and too many safety incidents at GreenHouse Operations. They asked Kirsten Barkel to do something about it, and Kirsten took charge. She and a team talked to people, created communication tools, and generally made safety more visible and more fun. Safety suggestions from employees are up 78%; incidents are down 27%. Kirsten has become "the complaint department with a smile," noting that employee ideas have been crucial to their success. Her Safety Liaison job is now a development position for anyone interested in learning about Herman Miller's safety culture. We have leaders with all sorts of titles at Herman Miller.

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About Herman Miller, Inc. Herman Miller works for a better world around you—with inventive designs, technologies and related services that improve the human experience wherever people work, heal, learn, and live. Its curiosity, ingenuity, and design excellence create award-winning products and services, resulting in more than $1.6 billion in revenue in fiscal 2011. Innovative business practices and a commitment to social responsibility have also established Herman Miller as a recognized global company. In 2011, Herman Miller again received the Human Rights Campaign (HRC) Foundation's top rating in its annual Corporate Equality Index and was also cited by FORTUNE as the "Most Admired" company in the contract furniture industry. Herman Miller trades on the NASDAQ Global Select Market under the symbol MLHR.   HM17717