NN Group Releases 2021 Annual Report: Serving Customers in Times of Change
NN Group, a financial services company active in several European countries and Japan, published its 2021 Annual Report. It provides an integrated overview of our strategy, and financial and non-financial performance.
At NN, we put our resources, expertise, and networks to use for the well-being of our customers, the advancement of our communities, the preservation of our planet, and for the promotion of a stable, inclusive, and sustainable economy.
Our purpose is to help people care for what matters most to them. Because what matters to them matters to us.
NN is committed to creating long-term value for all our stakeholders. Our strategy aims to address the interests of all stakeholders, which is underpinned by both financial and non-financial targets. It is our ambition to be an industry leader, known for customer engagement, talented people and our contribution to society.
Performance highlights in 2021
- Operating result of EUR 2,036 million and net result of EUR 3,278 million
- Full-year operating capital generation of EUR 1,584 million
- Solvency II ratio at 213% and cash capital position of EUR 1,998 million
- Improved customer satisfaction with 5 of our businesses scoring an above market average Net Promoter Score. Brand consideration at 23%.
- Despite challenging circumstances our employee engagement remained stable at a high level with at 7.7
- 34% women in senior management positions
- ESG-integrated Assets under Management increased to 91%
- To underpin our ambition to transition our proprietary investment portfolio to net-zero GHG emissions in 2050, we have set interim targets for our corporate investment portfolio. We aim to decrease these emissions by 25% in 2025 and 45% in 2030.
- Our direct CO2 emissions decreased by 15% compared to 2020 and 67% of our electricity use came from renewable sources. We operated 100% carbon neutral by purchasing voluntary carbon credits
- We have pledged to contribute 1% of our (three-year average) operating result to our communities, including cash donations and hours of volunteering by 2023. The total contribution in 2021 was EUR 8 million, or 0.4% of operating result
- 21,525 young people reached in 2021 through NN Future Matters, our global community investment programme
NN Group also published a Solvency and Financial Condition Report and a Total Tax Contribution Report. Our asset manager NN Investment Partners published its Responsible Investing Report 2021.
All these reports are available for download on our website.
Media Relations NN Group
+31 6 30382911
