Investing in Team Members at Sands China and Marina Bay Sands, Singapore
Las Vegas Sands has established a firm foundation for a positive working environment through an excellent compensation and benefits program that is among the top in our industry, initiatives that promote the health and safety of our workforce, and extensive training and development opportunities through our Sands Academy Learning and Development Program. Sands Academy integrates best practices and the most successful training programs for implementation throughout our regions, creating a standard of excellence across the company.
In 2017, Sands China Ltd. implemented a strategic workforce development plan that included the establishment of a comprehensive leadership training program. For the inaugural Sands China International Strategic Leadership Program, 25 Team Members completed five months of training and coursework on three continents. Team Members studied at the Católica Lisbon School
of Business & Economics in Lisbon, Portugal; the Cornell School of Hotel Administration in Ithaca, New York; and the University of St. Joseph in Macao, taking advantage of the unique areas of industry expertise for each educational institution.
“We are very proud of these Team Members for being the first to successfully finish this pioneering professional development initiative from our company,” Dr. Wilfred Wong, president of Sands China Ltd. said. “Investing in our Team Members and in local Macao talent remains a top priority for Sands China, and we were pleased to work with these three distinguished institutions of higher learning to provide a trailblazing program of leadership development for our Team Members. We congratulate them all on their success.”
Leadership program participation is open to Team Members at a director level and above through nominations by an executive committee at Sands China. The program covered a wide range of high-level topics on the China Market, leadership, and business management aimed at the hospitality, retail, MICE, and entertainment segments that make up the Integrated Resort service industry.
“When the Integrated Resort industry first took off in Macao, Sands China already started devising plans to develop locals into Integrated Resort professionals with international horizons for the company and the city,” said Professor David Patient, director and coordinator of the program and senior associate dean for research of the Católica Lisbon School of Business and Economics. “I can say with confidence that these are the people who are going to get ahead. They’re going to make big contributions to the organization.”
The SkillsFuture Earn and Learn Program (SkillsFuture ELP) is a work-learn program that gives Singapore graduates from Polytechnics and the Institute of Technical Education a head-start in careers related to their discipline of study. Marina Bay Sands maintains its partnership with SkillsFuture ELP to help Team Members have rewarding careers and learning experiences.
“Training opportunities such as the SkillsFuture ELP help me to enhance myself to be better suited for future roles at Marina Bay Sands,” Parameswaran Nadaraja, a concierge at Marina Bay Sands, said. “I also get to study with fellow students working in different hotels, interacting with them to understand their work procedures and challenges.”
After his internship at the property, Nadaraja decided to continue a full-time career as a management trainee in Guest Services. He enjoyed a wide spectrum of roles within the division, before finding his niche in Concierge Services. Nadaraja had first learned about Marina Bay Sands while in school, remembering his peers’ enthusiasm for the possibility of pursuing careers at the resort and approached his lecturer for advice. A quick trip to Marina Bay Sands then sealed his decision to take the internship.
“The working environment here is fast-paced, and I get to do something new every day,” Nadaraja said. “We are constantly challenged, but our team is like family. We have similar aspirations to grow and excel for our company. With the SkillsFuture ELP, I am one step closer to success as I can constantly upgrade and update my skills to advance. I believe it’s my responsibility to ensure my own competency to move forward.
To learn more about CSR programs and initiatives at Las Vegas Sands, view the 2017 Corporate Social Responsibilty Overview.