Entergy Helping Customers Stay Cool and Save Money With Bill Management Tools and Resources

by Entergy Corporate

Although the heat of summer can increase electricity use and energy costs, Entergy is committed to helping customers stay cool and save money throughout the hotter months with bill management tools and resources. Our online Bill Toolkit connects customers to energy efficiency tips and resources, as well as information about bill management and financial assistance options.

Tracking energy use through myAdvisor

Entergy customers can set electric usage alerts and monitor how much energy they use each day through bill management tools like myAdvisor, which is available through their myEntergy account online. Tracking usage over time can help customers identify trends that contribute to higher usage and budget their monthly expenses. With the myAdvisor dashboard, customers have access to not only usage and cost details, but also bill history and projections, analyzer tools and more. On the Entergy mobile app this information can be found by tapping the “usage” tab.

Managing bills through payment options

We also offer several flexible payment options, so customers can choose when, where and how they receive their bills:

• Pick-A-Date allows customers to pay their bills when it works best for them.
• Level Billing allows customers to “level out” seasonal energy use fluctuations, making their bills more consistent every month.
• PaperFREE billing allows customers to get their bills emailed as soon as they post and instant access to two years of billing history.
• AutoPay allows customers to avoid late fees, writing checks and paying for postage by having bills automatically deduct from their bank accounts.

We encourage customers who may need additional payment options to . To see if you qualify for deferred payment arrangements or payment extensions, visit our mobile app or myEntergy.

Finding financial help

We’re here to help customers needing extra help with paying their energy bills. Throughout this summer, our “Beat the Heat” program is focused on helping low-income customers and communities stay cool and pay their bills. The program provides bill payment help, cooling fans and energy efficiency kits and support from local community partners to help hundreds of residential customers across the Entergy region.

We’re also partnering with local and state organizations to connect qualified customers with financial help, including:

• The Power to Care program provides emergency bill payment assistance to older adults and customers with disabilities.
• Low Income Home Energy Assistance Program or LIHEAP provides financial assistance for energy bills and other energy-related expenses.
• Single Stop makes it easy for customers to quickly and confidentially check their eligibility for federal, state and local financial assistance.

For more ways to save energy and money, customers can visit BillToolkit.entergy.com.

Entergy is a Fortune 500 company that powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability, resilience and growth of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. Learn more at entergy.com and follow @Entergy on social media. #WePowerLife

Corporate Social Responsibility at Entergy

For more than 100 years, Entergy has powered life in our communities through strategic philanthropy, volunteerism and advocacy. Entergy’s corporate social responsibility initiatives help create and sustain thriving communities, position the company for sustainable growth and are aligned with the United Nations Sustainable Development Goals. Our top CSR priorities are education/workforce development, poverty solutions/social services and environmental programs. Entergy annually contributes $16-$18 million in shareholder-funded grants to approximately 2,000 nonprofit organizations in the communities where we operate. In addition, our employees volunteer more than 100,000 hours in those communities' values at more than $3 million.

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