Pro Bono Perspectives S3E12: The Trevor Project &

Pro Bono Perspectives S3E12: The Trevor Project &

Cutting-Edge Technology in Support of LGBTQ+ Youth with The Trevor Project &

Multimedia from this Release

Lena Ballantine of The Trevor Project and Jen Carter of on Pro Bono Perspectives

The Trevor Project Crisis Response Simulator in partnership with

Tuesday, June 22, 2021 - 10:00am

CAMPAIGN: Pro Bono Perspectives Podcast

CONTENT: Multimedia with summary

This Pride Month, we welcome Lena Ballantine, COO of The Trevor Project, which does life-saving work in mental health and suicide prevention for LGBTQ+ youth, and Jen Carter, Head of Technology & Volunteering at and founder of the Fellowship Program, a pro bono program that matches Google employees with social impact organizations full-time for up to six months.

Since the beginning of COVID-19, the volume of youth reaching out to The Trevor Project has increased significantly, at times as much as doubling. The recent political climate and racial injustices have also contributed to a mental health emergency where 42% of LGBTQ+ youth have “seriously considered” suicide.

In this context, Lena and Jen recap The Trevor Project and Fellowship Program’s work on the Crisis Contact Simulator, which leveraged cutting-edge AI technology to better equip volunteer counselors to support LGBTQ+ youth during a mental health crisis. Hear about the impact of this project and best practices for ensuring pro bono partnerships are set up for success.

Visit for LGBTQ+ mental health resources and to learn about the Fellowship Program and Google’s other philanthropic works.

Volunteer with The Trevor Project:

The Trevor Project’s National Survey on LGBTQ Youth Mental Health 2021: