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 [Inclusion & Opportunity](/categories/inclusion-opportunity)

 # Solutions for All: How One Canadian Bank is Developing Technology to Drive Accessibility

 

##### By Shelley White

 

 

 Dec 14, 2017 11:50 AM ET

  Campaign:  [Scotiabank: Supporting our Employees](/news/campaign/scotiabank-supporting-our-employees)  ![](https://3blcdn.com/styles/carousel_2x/s3/2026-08/scotiabankwomen_1786883274.png)

 

[Originally posted on Women of Influence](http://www.womenofinfluence.ca/2017/12/08/solutions-for-all-how-one-canadian-bank-is-developing-technology-to-drive-accessibility/#.WjKMWLQ-eTf)

*As Vice President of Design, Digital Banking, at Scotiabank, Pamela Hilborn is tasked with developing unique technology solutions that can meet the needs of the Bank’s diverse customer base — including those with disabilities.*

Pamela Hilborn has always been fascinated by what makes people tick.

It’s a passion that was sparked 25 years ago when she was a student of physical anthropology at the University of Toronto, and carries into her work today as Vice President of Design, Digital Banking, at Scotiabank.

“I’ve always had a deep interest in human culture and human behaviour,” says Pamela. “So it’s been a natural evolution from having this desire as a young woman to understand what it is that makes us human to a position where I’m trying to create better experiences for humans using technology.”

[**Click here to continue reading**](http://www.womenofinfluence.ca/2017/12/08/solutions-for-all-how-one-canadian-bank-is-developing-technology-to-drive-accessibility/#.WjKMWLQ-eTf)



 

 

 

 

 

 

 

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