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 # Cigna Corporate Responsibility Report Highlights Key Environmental, Social, Governance Efforts 

 


 

 Jun 20, 2018 9:00 AM ET

  Campaign:  ![](/sites/default/files/styles/carousel_2x/public/images/2018-06-11_10-48-28_1.jpg) 

 

 ![](/sites/default/files/styles/carousel_2x/public/images/Cigna_logo.jpg) 

 

 

        

 

 

 



     ![](/sites/default/files/styles/carousel_thumbnail_x2/public/images/2018-06-11_10-48-28_1.jpg)   ![](/sites/default/files/styles/carousel_thumbnail_x2/public/images/Cigna_logo.jpg)  

   

 

- Lowered opioid use among customers by 25 percent
- Delivered 10,000 free health screenings nationwide
- Established new 2020 environmental sustainability targets
- Provided $21 million in Cigna philanthropic giving
- Progressed toward UN Sustainable Development Goals

With the release today of its annual *Cigna Connects*  [Corporate Responsibility Report](https://www.cigna.com/about-us/corporate-responsibility/report/#!/cigna-connects/message), global health service company Cigna (NYSE:CI) shares the specific initiatives through which its corporate responsibility platform empowers and guides the company in connecting its mission, expertise and resources to a broad range of environmental, social and governance (ESG) efforts.

Among accomplishments this past year, Cigna, working together with prescribing physicians, lowered use of opioids among customers by 25 percent, delivered 10,000 free health screenings to communities nationwide through its Health Improvement Tour, reached 500 Collaborative Care Arrangements in 35 states, and announced 14 new grants through the Cigna Foundation to improve health equity around the country.

“Today marks a milestone for Cigna. The fifth annual release of our Cigna Connects Corporate Responsibility report shows how the company has steadily progressed in aligning our mission and actions to our social purpose, and in leveraging our unique customer and client expertise and resources to deliver value to communities around the world and to society as a whole,” said Cigna President and CEO David M. Cordani.

The report offers an up-close look at the company’s corporate responsibility initiatives and describes the key issues of health and well-being, the environment and inclusive business around which the platform revolves. The 2017 report provides a comprehensive view of initiatives and performance. Here are just a few highlights of Cigna’s ESG efforts and accomplishments in 2017:

**ENVIRONMENTAL SUSTAINABILITY**

- On track to deliver on 2020 environmental targets of **20%** reduction in greenhouse gas emissions, **15%** reduction in energy use and **10%** reduction in water consumption (from 2013 base year)
- Reached **17** LEED certified buildings and **18** sites currently enrolled in the U.S. Environmental Protection Agency's ENERGY STAR® program
- Received third-party verification for Cigna's greenhouse gas emissions data
- Helped more than **2.7 million** Cigna customers to opt out of paper statements resulting in eliminating millions of pieces of paper and envelopes
- **18** energy conservation projects were completed across the portfolio. The combined savings from these projects was: **1,940,376** kWh electricity; **58,554** therms natural gas; **1,102** metric tons carbon; and **$456,253** in energy and maintenance cost avoidance.
- Recycled over **725** tons of equipment and materials that were removed as part of building renovations.
- Saved over **150,000** 16-oz. bottles by implementing infused water stations at the Wilde Building in Bloomfield, CT

**SOCIAL**

**Community**

- Contributed **$21.1 million** in combined Cigna Giving through Cigna Foundation, Civic Affairs and employee volunteering
- Logged **57,751 hours** of Cigna employee volunteer service
- Provided Cigna Foundation and Cigna Korea Foundation grants totaling more than **$11.6 million**
- Packed more than **725,000** meals for Feeding Children Everywhere, assembled by **4,000** Cigna employees, totaling more than **2.6** million meals packed by **15,000** employees since 2013 for hungry children
- Provided **over 620** hours of skill-based community volunteering and **over 130** hours of pro bono work from Cigna legal associates

**Health &amp; Wellness**

- Engaged more than **20,300** employees and their families from **17** regions to join Cigna's Fitness Challenge, culminating in more than **33** million minutes of exercise with an aggregate weight loss of over **33,529 pounds**
- Provided the Health Improvement Tour at **177** events in **100** cities, offering **more than 10,000** free biometric screenings and health coaching to communities
- Reached **97%** of employees and families who are tobacco-free
- Reduced opioid use by customers by **25%** – one year ahead of goal
- Offered more than **300** customer-centricity ambassadors in both customer and non-customer facing roles
- Reached **more than 500** Cigna Collaborative Care arrangements with large physician groups and hospitals in **35** states. **99%** of Cigna's customers in the United States are within **15 miles** of a health care provider in a collaborative care arrangement.
- Continued a commitment to the **50/90 value-based payment goal** set by the Department of Health &amp; Human Services (50 percent of payments in alternative payment models and 90 percent in value-based arrangements by the end of 2018)

**Diversity**

- Actively engaged and supported **9** Cigna Colleague Resource Groups (including more than **4,000** employees) representing underserved communities to generate actionable insights and innovate products and services that are culturally relevant and appropriate in meeting the needs of emerging, influential consumers of health services
- Continued Lean In Circles to provide the power of peer support through guided education and peer mentoring
- Scored **100%** on the Corporate Equality Index from the Human Rights Campaign
- Scored **100%** on the Disability Equality IndexSM Award from U.S. Business Leadership Network®
- Scored **90%** on the Hispanic Association on Corporate Responsibility's Corporate Inclusion Index

**Training and Development**

- Recognized **11,500** employees through the Cigna Champions program in the United States
- Engaged approximately **2,000** Cigna employees in a Leadership Colloquia series designed to inform and influence Cigna's global business strategy and leadership development through dialog with external thought leaders across a variety of disciplines
- Announced the company’s first no out-of-pocket tuition cost accelerated MBA program through the Educational Reimbursement Program for employees. The program includes nine concentrations through the University of Hartford both on campus at Cigna's headquarters in Bloomfield, CT and online.

**GOVERNANCE &amp; ETHICS**

- Trained **100%** of new employees in Cigna's newly refreshed Code of Ethics, and all existing employees affirm their adherence to the Code annually
- Supported Cigna’s commitment to the United Nations Global Compact to back the Compact's **10** principles on human rights, labor, environment and anti-corruption across the enterprise
- Continued our Privacy Steward program to support and drive privacy compliance within the business/corporate areas
- Communicated our Supplier Code of Conduct to support our responsible sourcing practices
- Continued enterprise-wide guidance of Cigna Connects through our Cigna Connects Corporate Responsibility Governance Council comprised of **20** cross-functional leaders

Cigna’s Corporate Responsibility Report was prepared in accordance with the new Global Reporting Initiative (GRI) Sustainability Reporting Standards. The GRI is the most widely used framework for voluntary, non-financial reporting.

As a signatory of the United Nations Global Compact, the report also shares Cigna's [Communication on Progress](https://www.cigna.com/about-us/corporate-responsibility/report/#!/ungc-index/index) towards living out the Compact's 10 principles on human rights, labor standards, environment and anti-corruption in our everyday business operations.

Cigna’s Corporate Responsibility Report also includes a [snapshot](https://www.cigna.com/about-us/corporate-responsibility/report/#!/cigna-connects/snapshot) for readers on 2017 progress, and a description of how the Cigna Foundation grants [align with the UN Sustainable Development Goals](https://www.cigna.com/about-us/corporate-responsibility/report/#!/community/sustainable-development-goals).

Please connect with Cigna to share thoughts or questions at <cignaconnects@cigna.com>.

**About Cigna**

Cigna Corporation (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and sense of security. All products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Connecticut General Life Insurance Company, Cigna Health and Life Insurance Company, Life Insurance Company of North America and Cigna Life Insurance Company of New York. Such products and services include an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products including group life, accident and disability insurance. Cigna maintains sales capability in over 30 countries and jurisdictions, and has more than 95 million customer relationships throughout the world. To learn more about Cigna®, including links to follow us on Facebook or Twitter, visit [www.cigna.com](http://www.cigna.com). For more information about Cigna's proposed acquisition of Express Scripts, please visit [www.advancinghealthcare.com](http://www.advancinghealthcare.com).

**Media Contact:**  
[Gloria Barone](mailto:gloria.baronerosanio@cigna.com)  
609.654.4316

[Mary Tullis Engvall](mailto:Mary.Engvall@cigna.com)  
Director, Corporate Responsibility  
860-226-2098

[Read the Report](https://www.cigna.com/about-us/corporate-responsibility/report/#!/cigna-connects/message)



 

 

 

 

 

 

 

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