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 [Responsible Business & Employee Engagement](/CSR-News/responsible-business-employee-engagement)

 # This Big Data CEO Thinks There Is No Substitute for Personal Connections

 

##### by Susie Gharib

 

 

 Jan 15, 2018 9:55 AM ET

  ![](/sites/default/files/styles/carousel_2x/public/images/Screen_Shot_2018-01-15_at_9.43.54_AM.png) 

[Originally published on Fortune Magazine](http://ow.ly/CaDN30hJWkI)

Ed Heffernan describes Alliance Data Systems [(ADS, +1.01%)](http://fortune.com/2018/01/11/ceo-tips-alliance-data-ed-heffernan/?1) as a “behind the scenes” kind of company. But Heffernan is the company’s very visible, very approachable CEO.

Whether it’s a town hall gathering or face-to-face meetings at Alliance’s operations around the world, Heffernan is always talking with the company’s 20,000 employees.

[**Continue reading and watch interview on Fortune Magazine >>>**](http://ow.ly/CaDN30hJWkI)



 

 

 

 

 

 

 

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