Transforming the Customer Experience One Call at a Time

Comcast is continuing to take it to the next level with a companywide initiative to transform the customer experience.

When the Message Doesn’t Land

I recently had a moment that perplexed me. I was talking to some colleagues, and they asked me what we were doing. In this case, that “we” was our Corporate Responsibility department at MilliporeSigma, and that question was essentially asking about our strategy. After hearing this, I had an initial moment of frustration. How could they not get what we were trying to do? Wasn’t it crystal clear? Didn’t we literally spell it out? I had a one-page document on our method that my team and I spent a lot of time drafting, refining and refining some more.

Being the Constant in a World of Change

“I was a little nervous at first, but knowing Sandy, I had no doubt that she would find me a good family. And just having that thought in your head gives you a great sense of comfort and belonging.”

Biomimicry @ 20: A Conversation with Janine Benyus

Joel Makower of GreenBiz interviews Janine Benyus 20 years into her Biomimicry journey.

Infiltrator Announces Partnership with Habitat for Humanity

Infiltrator Water Technologies, a manufacturer of decentralized wastewater treatment technology, announces its partnership with Habitat for Humanity to assist in their mission to create a world where everyone has a decent and affordable place to live.

Ecocentricity Blog: Nature is a Great Alarm Clock

We are not separate from nature. We are nature. Walking along the muddy trails of that rainforest, I felt welcome. I experienced being a part of nature.

INFOGRAPHIC | Envisioning a Sustainable Future by Solving Energy Paradox

Three megatrends are escalating energy demand, while approximately 2.3 billion people either don’t have access to electricity at all or don’t have reliable access to electricity. We are committed to solving this energy paradox.

Helping Immigration, Child Services, Hunger and Homelessness – Viacom, Catchafire Celebrate another Successful Year Collaborating

This spring, Viacom teams collaborated with nonprofit organizations from across the country and donated their time and skills through Talent for Good, Viacom’s skills-based volunteering program. These efforts culminated on July 10 when Viacom and Catchafire welcomed members from these four amazing nonprofits alongside the employees who volunteer with them in a celebration at Viacom’s New York headquarters.

Goose Island Beer Company Teams Up with Keep America Beautiful for Migration Week Volunteer Events

Keep America Beautiful, the nation’s iconic community improvement nonprofit organization, today announced it will partner with Goose Island Beer Company on the brewery’s Migration Week Tour. Five partnership grants of $3,500 each will be used for community improvement projects in five cities during Goose Island’s international Migration Week beer and brewers’ tour.

Unprecedented MPOWER Progress Shows that Battle Against the Tobacco Epidemic is Winnable

One in 10 deaths around the world is caused by tobacco use. To fight this deadly epidemic, Bloomberg Philanthropies has committed nearly US $1 billion over the past 10 years to support tobacco control efforts in low- and middle-income countries. Working in partnership with WHO and governments across the globe, we have helped save at least 30 million lives. This is very encouraging, but there is still a long way to go. We remain committed to staying in- and winning- the fight.