I recently had a moment that perplexed me. I was talking to some colleagues, and they asked me what we were doing. In this case, that “we” was our Corporate Responsibility department at MilliporeSigma, and that question was essentially asking about our strategy. After hearing this, I had an initial moment of frustration. How could they not get what we were trying to do? Wasn’t it crystal clear? Didn’t we literally spell it out? I had a one-page document on our method that my team and I spent a lot of time drafting, refining and refining some more.