ReportAlert.info - Crest Nicholson Publishes its 10th annual Sustainability Report
The report provides an overview of the company's business and discusses how its approach to sustainability delivers benefits for customers, local communities, employees and shareholders.
(3BL Media) May 28, 2012 - Crest Nicholson, the UK’s leading developer of sustainable housing and mixed-use communities, marks a decade of commitment to transparency with the publication of its 10th annual Sustainability Report – ‘Delivering Growth – for sustainable homes and communities’.
2011 was a challenging year for the housing market but despite this, the company has made good progress on its journey to embed sustainability into everyday business. The report provides an overview of Crest Nicholson’s business and discusses how its approach to sustainability delivers benefits for customers, local communities, employees and shareholders. It reports on progress against 50 targets and commitments, supported by case studies which illustrate the tangible positive impacts on local communities.
From its inception, Crest Nicholson has remained at the forefront of the UK’s journey towards the UK Governments 2016 Timeline for ‘zero carbon’ homes. The report describes the progress made in researching cost-effective low-carbon solutions for the benefit of customers, along with delivering an outstanding customer experience, which has been recognised in its third annual five-star satisfaction rating, according to an independent assessment from the Home Builders Federation.
Collaboration and Partnership are strong themes throughout the report, which describes how Crest Nicholson has strengthened links with customers, contractors, suppliers, and how its unique AIMC4 collaborative low carbon home research project is influencing the way Crest Nicholson operates.
The report focuses on key issues for the business and the housing sector. Some of the highlights:
• 28.6% gross operating margin on turnover of £319.1m
• 1,520 housing completions
• 7% reduction in operational carbon footprint
• 18 new apprentices employed, bringing the total to 44
• 89% of construction waste diverted from landfill
• 92% of purchasers would recommend Crest Nicholson to a friend
• 44% reduction in Annual Injury Incidence Rate
• 65% of new homes delivered to EcoHomes, Code 3, or Code 4 standards
• 34% of new homes delivered have renewable energy sources
• 11 NHBC Quality Award winners, 4 gaining Seals of Excellence
