JetBlue Crewmembers Care: on the Ground, in the Air

From the 2015 JetBlue Responsibility Report
May 26, 2016 10:00 AM ET
Illustrations credit: Rebecca Mock

Passionate and engaged crewmembers are essential to the success of JetBlue. Just as crewmembers care for our customers, we also care for each other. From providing education and growth opportunities to supporting crewmember diversity groups, we strive to live our values of Safety, Caring, Integrity, Passion and Fun every day. This starts internally, and carries through to our customers.

Engaging Crewmembers

We communicate with crewmembers openly and often, just as we do with our customers. Through The Leadership Connection program, JetBlue leaders visit BlueCities and Support Centers at least once a quarter to interact with crewmembers, answer questions and deliver business updates in person.

We also conduct annual and monthly SpeakUp surveys to assess crewmember engagement and the quality of the JetBlue work experience. This feedback informs our efforts to improve crewmembers’ time with us — for example, by creating JetBlue Scholars.

 

Illustrations credit: Rebecca Mock

To learn more about JetBlue’s long-term responsibility platform and to view the full report, visit www.jetblue.com/green/reporting.

MEDIA CONTACTS

JetBlue Corporate Communications

Tel: +1 718 709 3089

corpcomm@jetblue.com