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HEALTHBLOGGERS

Voices of Influence: Original and Guest Blog Posts from the Health Sector

These blogs provide insight into the latest advances, challenges and debate in the Health industries including, health, medical, pharmaceutical, healthcare and legislative issues. Original and guest blog posts highlight differing perspectives and context.

3BL Blog

Why CVS’ Social Responsibility Programs Are Its Most Wasted Resource

If your company consistently runs social responsibility programs, but you doesn’t take the time or have the confidence in its programs to make sure I know about them, it’s doing me and itself a disservice.

Like Walgreens or Rite Aid, CVS is a national pharmacy chain. There’s no visible differentiation between it and its competitors. Maybe the aisles are cleaner and the coupons better, but maybe not.

I don’t see a reason...

  • Read more about Why CVS’ Social Responsibility Programs Are Its Most Wasted Resource
  • Olivia Khalili's blog

GLOBE 2010 Brings The World to the Individual Level

“A green economy needs to just be the economy,” said Dianne Dillon-Ridgley, a board director at InterFace Global and member of the closing Town Hall session at the 20th anniversary Globe 2010 in Vancouver.  - a sentiment which would be shared by many and echoed throughout the conference.

Held every two years, Globe Foundation gathered over 10,000 participants from more than 80 countries to focus on a variety of themes that included Corporate Sustainability, Climate Change and Energy, Finance and Sustainability, Urban Infrastructure, Clean Technology, and Water: Impacts on Business.

According to many speakers, this year the conference seemed different – more participants, more women, and a greater number of students and young professionals.  One young woman, summed up her generation’s challenge with a question to the panel – as she looks for her first sustainability job, should she work for an oil and gas company and try change them, or work for something new and different? Nicholas Parker, Executive Chairman, Cleantech Group LLC in San Francisco, CA, encouraged her to “work in the lion’s den and help create the change we, and they, need to be.”  Those fossil fuel companies, Parker asserted, are facing necessary and inevitable transformation and we should all welcome and support it.

The Honorable John Yap, Minister of State for Climate Action, Government of British Columbia, Victoria, BC, David Runnalls, President & CEO, International Institute for Sustainable Development, Ottawa, ON  and Tony Manwaring, Chief Executive, Tomorrow’s Company, London, UK rounded out the panel.

  • Read more about GLOBE 2010 Brings The World to the Individual Level
  • Sandy Skees's blog

Reality vs. Perception in Corporate Sustainability

Consumers have very little understanding of which companies trying to be more sustainable and which ones are not. Duh, you say? Well, that conclusion was driven home by reading MapChange 2010 from the brand agency Change.

This sustainability brand map study looked at the perceived and actual sustainability scores for 97 companies in 10 sectors and found that they didn't exactly always mesh. Some companies that were highly sustainable were not perceived as such while some of the less responsible companies were perceived to be more sustainable. Depending on who you talk to, that is another example of a communications failure or an opportunity (or both).

Some of the results were quite eye-opening. In the food and beverage sector, Organic Yogurt maker Stonyfield Farm had the highest actual sustainability score but a below-average perception, which was inverse that of Kraft, Kellogg and General Mills.

In the household sector, the perception of Clorox far exceeded their actual sustainability score (perhaps because of their recently launched Green Works brand endorsed by the Sierra Club?) while L'Oreal didn't get the acknowledgement they deserved.

But perhaps the most interesting to me was the Internet/Software/Media sector brand scores. In this sector, the perceptions of net giants Google, Yahoo and Amazon all exceeded their actual scores, while the perceptions of General Electric and News Corporation were much worse than their actual scores. GE was surprising considering their highly visible ecomagination brand and their high ranking in other surveys. And News Corp's well-publicized goal of making their operations carbon neutral appears not to have helped their public perception (perhaps they need to use language the public understands, rather than "carbon neutral").

  • Read more about Reality vs. Perception in Corporate Sustainability
  • Nathan Schock's blog

We Can Do More Good With a For-Profit Model: The Lesson of Speed

I used to consult with nonprofits as part of a firm. What I’m about to write comes from my observations doing this work.

We can do more good and do it more quickly with a for-profit model.

Nonprofits aren’t bad, their model just has some flaws. A nonprofit has two tasks: to serve its cause or constituents and to raise money. A for-profit’s only task is to satisfy its stakeholders. The by-product of doing this well is making money.

A nonprofit doesn’t get to the ‘good’ fast enough. There’s a lot of preparation to get started on fighting the cause or delivering services. Nonprofits paid our firm to tell them how and where to raise money. They paid us to do the research and write the proposals. But they weren’t off the hook for time. They still needed to spend time with us on their programs, budgets and contacts. They still needed to woo grant-makers, find new ways to grab donors’ attention and write follow-up reports. All this time took them away from their mission and the cause they were fighting.

Think of a guy who decides to take up running. He spends the first weekend researching and shopping for running shoes. The second weekend buying running shorts, the third weekend mapping the perfect route. On the fourth weekend he goes (but only if it doesn’t rain). That’s how I see the nonprofit survival model.

Compare this to the guy who decides to take up running. He grabs the closest pair of shorts that he probably slept in, laces up the shoes he has lying around and walks out his front door. He’ll move his legs like runners do and figure the rest out from there. That’s how I see for-profit start-ups. Able to get to the mission quickly and willing to course correct along the way.

  • Read more about We Can Do More Good With a For-Profit Model: The Lesson of Speed
  • Olivia Khalili's blog

Atlas Shrinks

Once upon a time in a far off land of sea monsters and fairies, there was a man named Adam. Now Adam was not the First Man. He was, however, the first man in his society to write down his ideas of man controlling his own economic destiny without the heavy hand of kings. Adam was a moral man and wrote that one’s “enlightened self-interest” and innate moral code should guide him in all matters of money and commerce.

Yet man is a funny beast, Adam knew, and in case of a lapse in reason a guiding hand, “The Invisible Hand,” existed to override his less intelligent and unjust impulses....

  • Read more about Atlas Shrinks
  • Monika Mitchell's blog

Want a CSR Job? Read This First.

With just over two months left until I graduate from business school, I’ve started to reflect on what I’ve accomplished over the last two years.

Without a doubt, the most fulfilling experiences of my MBA program have been the chances I’ve had to engage in real-world consulting projects for corporate and nonprofit clients.

In the last four semesters, I’ve worked on some pretty terrific marketing and corporate social responsibility projects – including brand audits, marketing research plans, stakeholder communications strategies, and social media tactics.

But perhaps my most satisfying consulting project was a sustainability reporting and stakeholder engagement plan for Praxair, a $9B Fortune 300 industrial gas manufacturer in Danbury, CT. I’ve talked about this project in past posts, and I was thrilled to see that Boston University recently issued a press release about this engagement (including a quote from yours truly!).

These consulting projects have been the most rewarding part of my MBA, but they’ve also been the most challenging and time-consuming. In the end, though, I’ve signed up for all of them without hesitation – in large part because I (and many of my fellow MBA classmates) believed they’d serve as proof of our experience to potential employers come recruiting season.

  • Read more about Want a CSR Job? Read This First.
  • Ashley Jablow's blog

For the Love of Business

We stand at the threshold of a moral crossroads in American business. Which way will we turn in the new decade is the dilemma before us. Do we retreat to old and tired patterns of indifference? Or do we find the courage to cut a new and hopeful path to the common good?
 
The heated debates of healthcare, bailouts, banking reform, financial regulation, usury laws, consumer protection, home loan modifications, small business support, social assistance programs-all point to one fundamental issue - the battle for a moral framework. What do we value in America? Easy Money or Hard work? Self-interest or Community? Vengeance or Forgiveness? Indifference or Compassion?
 
Do we continue to let 45 million Americans suffer without healthcare as long as we have access to it ourselves? Should we protect unsuspecting or reckless consumers or leave them at the mercy of profit hungry scams? Do we let the jobless and homeless fend for themselves because we are comfortable under our own roofs?
 
In the end, all of these economic debates come down to one thing: love. Love for our neighbor, love for ourselves, love for the planet, love for humanity. Love for those who are starving, hungry, desperate or forgotten. Love for those whose only hope of relief from suffering comes from you and me and our generosity.
 
Michael Moore’s latest movie was called, Capitalism: A Love Story. At first, the concept seemed hostile and sarcastic, yet the more I pondered its irony, the more I recognized its truth. Capitalism in its current anarchic state is all about love or rather the lack of it. Love in the Ancient Greek agape sense of the word.
 

  • Read more about For the Love of Business
  • Monika Mitchell's blog

Making the Emotional Case for (Sustainability) Change

There is a fascinating interview with Chip Heath in the latest Mckinsey Quarterly (free subscription required to access), titled: Making the emotional case for change. Heath's thesis is that building a rational, analytical case for change is not enough to make change happen. You also have to appeal to people's emotion. You have to motivate them to want to change.

 
I'm constantly amazed at how much businesses underestimate the impact of the emotional side of communications. Politics understands it. I dare you to find a politician running a campaign TV commercial that references anything remotely resembling an issue (unless it's an attack ad). Ditto for sales and marketing. But for some reason, business leaders seem to think that data alone is good enough to make their point. "If I could just show them this graph" or "they need to know the facts." As Heath explains, that alone is not enough to drive change.
 
This blog is (primarily) about external green communication, but before you can do that you have to have internal alignment. This article gives some great examples and tips for how to get that internal alignment. Take Heath's example from GE and how they got their team to start thinking in terms of ecomagination:
 
  • Read more about Making the Emotional Case for (Sustainability) Change
  • Nathan Schock's blog

Sustainability, Carbon Sequestration, and the Bottom Line

Abstract. By burning fossil fuels we have put 3.6 trillion tons of Carbon Dioxide, CO2 in the atmosphere in the last 200 years – most in the last 60. This has changed the concentration of atmospheric CO2 from 250 parts per Million, ppm, to 390 ppm, an increase of approximately 35.9%. This increase of atmospheric CO2 is resulting in changing precipitation and rising temperatures, particularly at the poles and farther away from the equator.

The typical modern reductionist approach is to simplify the problem to develop a solution:
“Burning coal, oil, and natural gas puts CO2 into the atmosphere. All we need to do to solve the problem is modify the machines so they burn fossil fuel without releasing CO2 into the atmosphere. How do we do that? We should capture the carbon dioxide, and the arsenic, mercury, other heavy metals, radionucleotides, etc, and store it somewhere.”

But we need to remember that we are burning coal, oil, and natural gas for a reason: to generate heat, hot water, electricity and transportation. There are alternative energy technologies, including nuclear, solar, and wind.

Coal with Carbon Sequestration is estimated to cost $10 to $15 Billion per gigawatt, without considering the costs of mining, processing and transporting the coal, cleaning up after mining, and isolating the arsenicals, mercury, and radionucleotides released from burning coal.  Solar is estimated to cost $6.5 Billion per gigawatt - with no fuel and no wastes. Wind $2 to $3 Billion per gigawatt - with no fuel and no wastes.

We at Popular Logistics think, feel and believe that we need to replace coal with solar and wind immediately.

  • Read more about Sustainability, Carbon Sequestration, and the Bottom Line
  • L J Furman's blog

Buyer Beware: Consumer Finance

The incessant chatter about financial industry legislation reveals more talk and less action. Opponents of financial reform stand to lose big bucks if the status quo is changed. Okay, so they have the right to free speech in the USA, but why would anyone of sound mind and independent means bother to listen to that tired old rant? If you are not working for the Big Four Banks that currently control monetary policy in America or any of its subsidiary arms or lobbyists, then logic should compel you to join the public campaign for financial reform.

For the sake of American economic security, the financial system needs to transition from anti-public to pro-public by ceasing to favor private interests over public concerns. What we need is a Ralph Nader of consumer financial products. (I nominate Elizabeth Warren, chairwoman of the TARP Oversight Committee and a staunch advocate of the new Consumer Financial Product Agency.) Ms. Warren’s activism aside, establishing an independent agency is vital for the health and welfare of consumer finance.

Back in the zippy American sports car hey day circa 1960s, the hot car of the decade was a jazzy little number called the General Motors Corvair. The car sold in record numbers allowing consumers to live out their American dreams of sexy convertibles and high speed travel. Yet the sports car’s poor safety record was hidden from the public and put unsuspecting drivers at risk. Enter Harvard educated lawyer Ralph Nader. The consumer superhero wrote an expose in 1965 entitled Unsafe at Any Speed detailing flagrant safety issues like unstable driver control, spinouts and rollovers.

  • Read more about Buyer Beware: Consumer Finance
  • Monika Mitchell's blog

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